After signing up, you will have full access to the VetPrep database including VetPrep Mobile and can begin reviewing immediately. Only VetPrep Premium subscribers will be granted access to VetPrep PowerLectures. VetPrep reserves the right to revoke access to VetPrep PowerLectures at any time.

Subscription Fees

By submitting the payment and authorization information, you agree to pay the subscription fee. After your payment is processed, you can access the study materials with your login and password. While the subscription is active, questions will be asked and repeated until they are answered correctly. Once answered correctly, questions will be viewable via the Review area but will not be asked again. Question banks cannot be reset.

Refund and Cancellation Policy

If you change your mind about reviewing with us or if your subscription is terminated by VetPrep, we offer the following refund:

  • If you cancel within 24 hours of enrolling and before utilizing any part of the online database, VetPrep PowerPages or VetPrep PowerLectures, we will refund your subscription price, less a processing fee of US $15.
  • If you cancel within 10 days of registration after answering less than 100 questions and viewing less than 5 PowerLectures, we will refund 75% of the subscription price, less a processing fee of US $15.
  • If you cancel after more than 10 days, answer 100 or more questions, OR watch 5 or more PowerLectures there will be NO REFUND.
  • If you are unable to view VetPrep PowerLectures your subscription will be downgraded to a standard subscription with the difference in price refunded, provided you contact VetPrep Support within 72 hours of the first lecture you watch to cancel VetPrep PowerLectures access.

All requests for refunds must be made by contacting VetPrep. Refunds will be made within 30 days of cancellation.

Rights and Responsibilities

VetPrep, VetPrep PowerPages, VetPrep PowerLectures, and VetPrep Mobile are designed to be used by veterinary students and veterinarians studying for board examinations. All information, techniques, and materials are the property of VetPrep and may not be resold or reproduced in any manner. You acknowledge that these materials are protected by copyright, trademark, patents or other proprietary rights and laws. You agree that you will not provide any such information, techniques, or material to any third party for any reason. Your enrollment cannot be shared, sold or transferred to another person. You agree to notify VetPrep immediately of any unauthorized use of your password. VetPrep reserves the right to cancel your membership at any time in the event of any unauthorized use of your account, misuse of the test taking materials or this web site or any other violation of the Terms & Conditions.

Extensions

VetPrep will not approve requests for free extensions based on personal issues, which include but are not limited to ISP connection problems, time constraints, PC incompatibility, etc.

Students who request extensions due to the fault of VetPrep servers may be compensated up to five days.

Intellectual Property

All study material and content at VetPrep available through this website is property of VetPrep and protected by copyright, trademark and other intellectual property laws.

During the membership period the user is entitled to personal, non-commercial use only. Users may not distribute, share, post, email, publish, upload, transmit, create derivative works of, modify, or sell any VetPrep content. VetPrep reserves the right to limit access to any downloadable or viewable material. Violation of these rights is subject to criminal and civil prosecution.

Privacy Policy

VetPrep takes all reasonable precautions to protect user privacy. Personal user information is not sold to third parties (name, e-mail address, mailing address or telephone number). Statistics regarding website use and student performance are gathered in an anonymous fashion for internal content review and external data reporting. User names, addresses, e-mail addresses, or any other personal information remain anonymous in all reports. User credit card numbers are not stored by VetPrep. VetPrep may use your information to contact you regarding problems with service or to request feedback in all areas of veterinary medicine with the goal of improving the resources available to veterinary students.

Data transmission over can never be guaranteed to be perfectly secure. VetPrep takes all reasonable measures to protect your personal information, though we cannot guarantee the security of any information that you transmit to VetPrep and all such transmissions are made at your own risk.

Trademarks

VetPrep, VetPrep PowerPage, VetPrep PowerLectures, VetPrep Mobile and other marks and logos on our site are the trademarks of VetPrep Corporation. You may not use any trademark, logo or service mark appearing on this web site without the prior written consent of VetPrep.

Minimum Hardware Specifications

VetPrep requires an Internet connection. High speed connections will be most efficient for study purposes. It is compatible with most web browsers provided that they are JavaScript enabled, and allow both cookies and pop-ups. While VetPrep supports Internet Explorer, Mozilla Firefox, and Apple Safari, Google Chrome is the preferred browser.

VetPrep Mobile is optimized for Android and iOS devices. It is also compatible with the latest mobile devices. Compatibility with older smartphones is not guaranteed.

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